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Privacy Policy

Last Updated 28th October 2025

1. Introduction

NatureChain (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website naturechain.com or communicate with us.

 

2. Information We Collect

  • We may collect the following types of personal information:

  • Name and contact details (email, phone number, business name)

  • Enquiry details (messages sent via our contact form or email)

  • Business information for sourcing or quotation purposes

  • Website usage data (via cookies or analytics tools such as Google Analytics)

 

3. How We Use Your Information

  • We use the information we collect to:

  • Respond to enquiries and provide quotations or sourcing proposals

  • Improve our services and website experience

  • Communicate updates, offers, or relevant product information (if you’ve opted in)

  • Comply with legal obligations

 

4. Data Storage and Security

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access. Data may be stored on secure cloud-based platforms such as Google Workspace, Notion, or WIX, depending on your interaction with us.

 

5. Sharing Your Information

We do not sell or rent personal data. Information may be shared only with trusted service providers (e.g., freight partners, manufacturers, payment processors) where necessary to deliver our services, and always under confidentiality obligations.

 

6. Cookies and Analytics

Our website may use cookies and analytics tools to understand visitor behaviour and improve functionality. You can control cookie settings through your browser at any time.

 

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. Please contact us at support@naturechain.com.au for any privacy-related enquiries.

 

8. International Data Transfers

As we work with overseas manufacturers and suppliers, some data may be processed outside Australia. We ensure all partners handle data responsibly and securely.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

10. Contact Us

For questions about this Privacy Policy or our data handling practices, please contact support@naturechain.com.au

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